Micro Electronics
Micro Electronics Client Success Story
The client is a Business-to-Business (B2B) organization operating within the microelectronics sector, focusing on the end-to-end design and manufacturing of advanced microelectronic chips. Alongside their core manufacturing operations, the company is heavily invested in Research and Development (R&D) for nanotechnology. This dual focus allows them to both supply essential semiconductor hardware to other tech businesses and pioneer next-generation, microscopic technological advancements.
Industry/ sector:
Micro Electronics
Location:
Belgium
Software solution implemented:
SAP LE-WM solution
Client Business
The client operates in the highly specialized microelectronics sector on a Business-to-Business (B2B) model. Their operations are divided into two primary pillars:
Design and Manufacturing: They are responsible for the end-to-end design and fabrication of advanced microelectronic chips, supplying critical semiconductor components that power other businesses’ technological products.
Nanotechnology Innovation: Beyond standard manufacturing, they serve as an innovation hub, heavily investing in Research and Development (R&D) for nanotechnology. This allows them to pioneer next-generation, microscopic tech solutions and push the boundaries of modern electronics.
In short, they not only produce the essential hardware for today’s technology but also research the microscopic innovations that will drive tomorrow’s advancements.
Challenges
Our client, a pioneer in nanotechnology R&D and microelectronics manufacturing, faced two primary logistical hurdles within their facilities:
2. Disconnected Direct User Ordering
Employees at the company possessed the authority to directly order specific products by raising an SAP Purchase Order (PO) with vendors, bypassing the need to physically visit the warehouse to initiate the request. While empowering for the user, this frequent business practice created a bottleneck: warehouse personnel struggled to link the incoming requested products with the original users who ordered them. To resolve this, the customer envisioned a seamless, self-service “Amazon box” experience for their staff.
Solutions
Customer wished to have an AMAZON box experience for products directly ordered by user. User normally in this company had the right to order products directly by raising a SAP PO with the vendor certain products, for which they need not walk into the warehouse for raising the order. This was a frequent phenomena with this business and warehouse users were struggling to link the request with the products received. To overcome these operational bottlenecks, we implemented a robust SAP LE-WM system tailored to their highly specialized environment.
An amazon box experience was design where after the product were received at the warehouse, based on the PO, a notification shall be sent to a system which shall manage the so called Amazon box. This system shall then send a QR code and unique id to the user directing the user to a certain box number which can then be opened only via the unique code. Once the user had collected the product, the goods issue in SAP shall be posted.
Benefits
By bridging the gap between physical inventory and digital records, the client eliminated the massive overhead previously spent on manual inventory reconciliation. The item-level barcode tracking ensures pinpoint accuracy for sensitive chemical supplies, while the automated “Amazon box” locker system dramatically reduces the administrative burden on warehouse staff and provides a seamless, modern fulfillment experience for internal employees.
